{"id":264925,"date":"2023-11-24T08:08:19","date_gmt":"2023-11-24T08:08:19","guid":{"rendered":"https:\/\/komorars.ba\/?p=264925"},"modified":"2023-11-24T11:59:18","modified_gmt":"2023-11-24T11:59:18","slug":"trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing","status":"publish","type":"post","link":"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/","title":{"rendered":"Trening \u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c"},"content":{"rendered":"\n<p>Privredna komora Republike Srpske u saradnji sa Deutsche Gesellschaft f\u00fcr Internationale Zusammenarbeit (GIZ) GmbH organizuje trening na temu:&nbsp;<strong>\u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c&nbsp;<\/strong>koji \u0107e se odr\u017eati u Privrednoj komori RS, ul. Branka \u0106opi\u0107a br. 6,&nbsp;<strong>u petak,&nbsp; 08. decembra 2023. godine&nbsp;<\/strong>sa po\u010detkom<strong>&nbsp;u 11:00 \u010dasova<\/strong>.<\/p>\n\n\n\n<p><em>Organizaciju ovog treninga omogu\u0107io je projekat \u201eInovacije i digitalizacija malih i srednjih preduze\u0107a u Bosni i Hercegovini\/EU4DigitalSME\u201c, finansiran iz sredstava Evropske Unije i Saveznog ministarstva za ekonomsku saradnju Savezne Republike Njema\u010dke, a implementiran od Deutsche Gesellschaft f\u00fcr Internationale Zusammenarbeit (GIZ) GmbH.<\/em><\/p>\n\n\n\n<p>Primjenom digitalnih tehnologija mala i srednja preduze\u0107a mogu uspostavljati i odr\u017eavati odnose s klijentima na kvalitetniji na\u010din. Pri tome tro\u0161kovi kori\u0161tenja digitalnih tehnologija se mogu optimizovati uz omogu\u0107avanje pristupa digitalnim alatima i informacijama s bilo kojeg mjesta, u bilo koje vrijeme.&nbsp;<strong>Cilj organizacije treninga<\/strong>&nbsp;je da se u\u010desnici upoznaju sa elementima planiranja uspje\u0161ne implementacije \u201eSistema za upravljanje odnosa s klijentima \u2013 Customer Relationship Management (CRM)\u201c. U\u010desnici iz malih i srednjih preduze\u0107a \u0107e imati priliku i da, kroz prakti\u010dan i interaktivan rad, provedu analizu tro\u0161kova i koristi za prelazak na ra\u010dunarstvo u oblaku (cloud computing).<\/p>\n\n\n\n<p>Ovim putem Vas pozivamo da u\u010destvujete na radionici \u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c.<\/p>\n\n\n\n<p><strong>Predava\u010di<\/strong>&nbsp;su saradnici njema\u010dkog Luvent Consulting GmbH i ujedno stru\u010dnjaci za digitalnu transformaciju malih i srednjih preduze\u0107a sa dugogodi\u0161njim iskustvom:<\/p>\n\n\n\n<ul>\n<li>Miodrag Kosti\u0107, Srbija;<\/li>\n\n\n\n<li>Esmin Berhamovi\u0107, BiH;<\/li>\n\n\n\n<li>Aleksandar Mastilovi\u0107, BiH.<\/li>\n<\/ul>\n\n\n\n<p>Prisustvo ovoj radionici \u0107e biti mogu\u0107e u\u017eivo u Privrednoj komori RS (Banja Luka, ulica Branka \u0106opi\u0107a 6). Broj mjesta je ograni\u010den, a prijave za ovaj doga\u0111aj su mogu\u0107e putem linka: <a href=\"https:\/\/edukacije.komorars.ba\/event\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\">https:\/\/edukacije.komorars.ba\/event\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/<\/a> &nbsp;<strong>najkasnije do srijede, 06.12.2023.godine<\/strong>, ukoliko se ranije ne popune mjesta.<\/p>\n\n\n\n<p>Sve dodatne informacije mo\u017eete dobiti na telefon +387 51 493 138. Kontakt osoba je Sonja Milin\u010di\u0107 (<a href=\"mailto:sonjam@komorars.ba\">sonjam@komorars.ba<\/a>).<\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-25d66a0f-71a4-48ab-bec3-4a8a5f989117\" href=\"https:\/\/komorars.ba\/wp-content\/uploads\/2023\/11\/Program-CRM-i-Cloud.pdf\">Program-CRM-i-Cloud<\/a><a href=\"https:\/\/komorars.ba\/wp-content\/uploads\/2023\/11\/Program-CRM-i-Cloud.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-25d66a0f-71a4-48ab-bec3-4a8a5f989117\">Preuzmi<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Privredna komora Republike Srpske u saradnji sa Deutsche Gesellschaft f\u00fcr Internationale Zusammenarbeit (GIZ) GmbH organizuje trening na temu:&nbsp;\u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c&nbsp;koji \u0107e se odr\u017eati u Privrednoj komori RS, ul. Branka \u0106opi\u0107a br. 6,&nbsp;u petak,&nbsp; 08. decembra 2023. godine&nbsp;sa po\u010detkom&nbsp;u 11:00 \u010dasova. Organizaciju ovog treninga omogu\u0107io je projekat \u201eInovacije [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":264927,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"off","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[4,59,53],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Trening \u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c - Privredna komora Republike Srpske - \u041f\u0440\u0438\u0432\u0440\u0435\u0434\u043d\u0430 \u043a\u043e\u043c\u043e\u0440\u0430 \u0420\u0435\u043f\u0443\u0431\u043b\u0438\u043a\u0435 \u0421\u0440\u043f\u0441\u043a\u0435<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\" \/>\n<meta property=\"og:locale\" content=\"bs_BA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trening \u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c - Privredna komora Republike Srpske - \u041f\u0440\u0438\u0432\u0440\u0435\u0434\u043d\u0430 \u043a\u043e\u043c\u043e\u0440\u0430 \u0420\u0435\u043f\u0443\u0431\u043b\u0438\u043a\u0435 \u0421\u0440\u043f\u0441\u043a\u0435\" \/>\n<meta property=\"og:description\" content=\"Privredna komora Republike Srpske u saradnji sa Deutsche Gesellschaft f\u00fcr Internationale Zusammenarbeit (GIZ) GmbH organizuje trening na temu:&nbsp;\u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c&nbsp;koji \u0107e se odr\u017eati u Privrednoj komori RS, ul. 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Organizaciju ovog treninga omogu\u0107io je projekat \u201eInovacije [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\" \/>\n<meta property=\"og:site_name\" content=\"Privredna komora Republike Srpske - \u041f\u0440\u0438\u0432\u0440\u0435\u0434\u043d\u0430 \u043a\u043e\u043c\u043e\u0440\u0430 \u0420\u0435\u043f\u0443\u0431\u043b\u0438\u043a\u0435 \u0421\u0440\u043f\u0441\u043a\u0435\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/privrednakomorars\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-24T08:08:19+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-24T11:59:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/komorars.ba\/wp-content\/uploads\/2023\/11\/cloud-943065362_900x.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Dejan Rau\u0161\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Dejan Rau\u0161\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\"},\"author\":{\"name\":\"Dejan Rau\u0161\",\"@id\":\"https:\/\/komorars.ba\/#\/schema\/person\/cc224483797ae5fda595836bc4c25f4d\"},\"headline\":\"Trening \u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c\",\"datePublished\":\"2023-11-24T08:08:19+00:00\",\"dateModified\":\"2023-11-24T11:59:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\"},\"wordCount\":355,\"publisher\":{\"@id\":\"https:\/\/komorars.ba\/#organization\"},\"image\":{\"@id\":\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/komorars.ba\/wp-content\/uploads\/2023\/11\/cloud-943065362_900x.jpg\",\"articleSection\":[\"Aktuelnosti\",\"Edukacije\",\"slide\"],\"inLanguage\":\"bs-BA\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\",\"url\":\"https:\/\/komorars.ba\/trening-upravljanje-odnosima-s-klijentima-crm-i-racunarstvo-u-oblaku-cloud-computing\/\",\"name\":\"Trening \u201cUpravljanje odnosima s klijentima (CRM) i ra\u010dunarstvo u oblaku (Cloud Computing)\u201c - 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